Please use our support center for any questions you have. All the information we are able to provide is found there.
We have the authorities contacting us for detailed information just to get us down.
So we do NOT give too much details on shipping and on how we get the products.
What you should know is that the quality is good, we have the best discreet packaging and shipping methods.
You get what you pay for. We have policies and you should understand that.